One of our longest partnerships here at AMAC has been with Pure TalkUSA, a wireless phone service company. There’s a chance you might not have heard of Pure Talk because they don’t do all the prime time advertising that you see from Verizon or AT&T or T-Mobile. I want to share with you what we know about Pure Talk and why we think you should know about them too.
Pure TalkUSA claims to cover 99% of Americans.
We learned that Pure Talk uses the AT&T 4G LTE GSM network, the largest GSM network in the country. If you check out their coverage map, you’ll see how extensive it is. You’d be hard pressed to find any area of the country that isn’t covered.
Is Pure Talk really more affordable?
If you’re using one of the big guys for wireless, you’re paying more than you need to. If you look at Pure Talk’s plans, their pricing grabs your attention. Monthly plans for AMAC members start at $10 and their new $55 monthly unlimited data plan can hardly be beat! Plus, all their AMAC plans include a FREE 3-Year AMAC membership.
Are they lower cost because they scrimp on customer service?
We know from experience that when you call any customer service for help you’re usually dealing with someone half way around the world who might be difficult to understand. Not with Pure Talk. Their customer support is 100% U.S. based.
Pure Talk’s CEO and chairman is a veteran of the U.S. military, which perhaps accounts for the number of military and former military members who are Pure Talk customers. Headquartered in Covington Georgia, the company emphasizes friendly, personal service and devotion to its loyal customer base.
How are they lower in price?
Pure Talk keeps costs lower by doing everything online and not spending a fortune on national advertising campaigns. If you’re using one of the big guys, you’re paying more to cover their advertising budget. With no retail stores you eliminate a lot of overhead. Pure Talk’s pricing is lower because operating costs are lower.
What about data and service?
Talking about data can be confusing. All Pure Talk data plans rely on 4G LTE. 4G LTE is the fastest wireless transmission speed available in the nation right now. If you know and like the AT&T network, you’ll like Pure Talk too. Many of the other carriers slow their data speeds when their network traffic gets “too heavy”. Pure Talk does not do this. Talking about data can be confusing. All Pure Talk data plans rely on 4G LTE. 4G LTE is the fastest wireless transmission speed available in the nation right now. If you know and like the AT&T network, you’ll like Pure Talk too. Many of the other carriers slow their data speeds when their network traffic gets “too heavy”. Pure Talk does not do this.
What does “unlimited data” really mean?
In the U.S. wireless phone industry, “unlimited” means the data is delivered at the maximum speed until you reach your plan’s pre-set limit, then the carrier decreases your speed but they don’t turn it off. Pure Talk decreases speed once users hit their monthly plan limit – but the slower speed is 128 kilobytes per second (nearly 3G speeds) – which is much faster than many other carriers.
Do new customers have to buy a new phone when they switch to Pure Talk?
Customers can use their existing phone if it has a SIM card and is an unlocked GSM phone. Most AT&T or T-Mobile phones will work, but they can’t be tied to an existing carrier contract or payment plan. If you want to see if you can keep use your current phone I suggest you give them a call on our dedicated AMAC toll free number. Pure Talk also sells a variety of phones.
Can I keep my phone number?
As long as your previous carrier unlocked your phone (meaning it’s not tied to a contract or payment plan), you can keep your number.
Here is some more info we learned about Pure Talk USA:
- The $10 a month AMAC members only plan is for folks that don’t need a lot of data. Their other plans range from $20 to $55 and include unlimited talk, text, and however much high-speed data you choose.
- New customers receive a free 3-Year AMAC membership which is a $42 savings.
- You don’t have to sign a long contract. Customers pay month-to-month and can move on for any reason.
- They offer a multi-line discount of up to 20% of the monthly bill.
- They have a “refer-a-friend” program where each person gets a $20 credit.
Our conclusions: From what we’ve learned about Pure Talk USA we are confident that they do what they say. Their service appears to be at least equal to their larger competitors. They have a month-to-month plan offering and a 30-day risk-free guarantee, so customers have much to gain and nothing to lose.
We enthusiastically endorse Pure Talk USA.